FAQ
Questions, answered
How do I get a price for my trip?
Request a quote with addresses, times, passengers and flight numbers. Review the included route, waiting time and charges before confirming; changes to the itinerary may affect the total.
Can itinerary changes affect the price?
Review the price and included itinerary before booking. Additional waiting, stops or other itinerary changes may affect the total; ask how these are handled.
Which airports do you cover?
SEA daily, in both directions, at all hours. Private aviation transfers at Boeing Field (BFI) and Paine Field (PAE) can also be arranged.
What happens if my flight is delayed?
Arrivals are flight-tracked from departure, so your chauffeur’s timing adjusts automatically. Reasonable waiting after landing is built into airport pickups.
Can I book by the hour?
Yes. Hourly as-directed hire keeps the vehicle and chauffeur dedicated to you for a booked block — multi-stop days, events, and open itineraries.
What vehicles do you operate?
Executive sedans, premium SUVs, and Sprinter vans. Dispatch matches the vehicle to your passenger count, luggage, and the shape of your day.
Do you offer corporate accounts?
Yes — consolidated billing, a dedicated coordination contact, and priority scheduling for organizations of any size.
How far in advance should I book?
A day ahead is comfortable for most trips. Same-day requests are often accommodated. Roadshows, multi-vehicle days, and peak-season events should book earlier.
What is the cancellation policy?
Cancellation terms are confirmed with your quote and vary by trip type. Contact dispatch as early as possible if plans change.
Do you provide child seats?
Child and booster seats can be arranged with advance notice — mention ages when requesting your quote.
Ready to reserve your ride? Book online — enter your itinerary and review availability through the reservation process.
Before you travel
Questions for your particular trip
Separate questions about a quote from questions about a confirmed reservation. Before reserving, ask about the vehicle class, total itinerary price, waiting allowance and cancellation terms. After reserving, check the pickup instructions and how to report a delay. For a SEA arrival, give the flight number and say if you expect checked bags. For a cruise, share the ship and named pier rather than requesting a generic waterfront pickup.
Ask about the part that is uncertain
A question about a SEA pickup should identify whether you are arriving or departing, whether bags need collecting and whether travelers are on one flight. A question about a meeting day should name the stops and explain when the car needs to wait. This gives the coordinator something concrete to review. If a published answer does not describe your trip, send the exception rather than assuming that the general answer covers it.
Read rates alongside the itinerary
The hourly display describes vehicle classes and a minimum reservation block; it does not price every airport journey. Ask for a point-to-point quote when that is the trip you need. For an hourly day, ask how the complete revised duration will be handled if a meeting runs late. Keep the price discussion together with waiting allowances and cancellation terms. The written booking details should settle those questions before you rely on a pickup arrangement.
Reservations
Your itinerary, handled.
Share the trip — addresses, flights, passengers — and receive a clear quote before anything is booked. Dispatch takes it from there.